SHIPPING AND RETURN POLICY
Paras Homeopathy (“we” and “us”) is the operator of (“Website”). By placing an order through this Website, you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
Subject to stock availability. We try to maintain accurate stock counts on our website, but from time to time there may be a stock discrepancy, and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.
- Shipping charges will be based on weight and destination. Shipping rates are per order, not per package.
- For expedited shipping, orders must be placed by 12:00 p.m., Monday through Friday, in order to be processed and shipped the same day.
HOURS OF OPERATION
- Our warehouses are open to prepare and ship orders from Monday through Sunday, 8:30 a.m. through 5:00 p.m. Any orders placed after 12:00 p.m. will not be processed until the next business day.
- Parash Homeopathy must be notified of any missing or damaged products shipped to you within ten (7) days of receipt of your order.
- Please include a copy of the packing slip or invoice with the returned products. All returns will be processed within 15 business days. Please note that we will not refund your shipping cost for the return of new products. You have 30 days from receipt of package to return your products to parash Homeopathy. After 30 days your order is deemed as accepted. Follow the link below to complete your return.
- Occasionally, items are damaged during shipping. For replacement, please return the damaged goods to us. We will not issue a refund for damaged goods, only send a replacement. Please include the shipping cost of returning the item(s), and we will credit your account for that amount. Please include a letter with your contact information, and fully describe the damage or defect of the item(s).
5. Customer service
For all customer service inquiries, please email us at “email@example.com“